​​We are looking for one more genuinely impressive

person to join our small team at Toy Barn Automotive

as a Service Advisor.

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This is a full-time position, based on a four and a half day week,

with no weekend work required.

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At Toy Barn, we know that great service starts with great people.  We’re a small team with a shared focus on doing things properly, looking after our customers and building relationships based on trust.

We are looking for a like-minded professional to join us.

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Previous history as a Service Advisor, together with an automotive technical background are a must.  Specific Jaguar Land Rover experience and JLR product knowledge would be a huge advantage, either from a quality main dealership or a strong independent.

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Yours is a key role and you will play an important part in ensuring every customer receives a genuinely impressive experience from start to finish.  

 

More specifically your responsibilities will include: 

• Being friendly and welcoming customers both face-to-face and over the telephone.

• Taking and managing diary bookings.

• Producing accurate repair quotations, sourcing parts and liaising with our suppliers where necessary.

• Working closely with our technicians to keep up to date with the progress of customers’ vehicles.

• Keeping customers informed and reassured throughout the repair process.

• Preparing invoices and processing payments.

• Consistently delivering great service to all of our customers, helping to build genuine and trusting relationships with them.

 

Pride in your work, attention to detail and a strong work ethic all need to be a big part of what drives your own job satisfaction.

 

We want to create a rewarding and enjoyable place to work, where everyone feels valued and you go home at the end of the day (well, most days...!) with a smile on your face...

 

To be considered for this role you need to have the minimum of the following skills and experience:

 

• Proven track record of a similar automotive job role.

• Solid automotive technical background.

• Solid administration and organisational skills, with impressive attention to detail. 

• A full and preferably clean UK driving licence.

• Genuine desire to deliver five-star customer service, every time.

 

An attractive salary will be based on your experience and inline with main dealer operations.

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If you feel this role is a good fit for you and you have the skills and enthusiasm to strengthen our team, we’d love to hear from you.

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Please contact us initially, including a full CV, via email:  hello@toybarnautomotive.co.uk